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About ordering on our website

  1. How much does Shipping and Handling cost?
  2. How does Shipping work?
  3. How can I get FREE ground shipping?
  4. Can my order be delivered on Saturday or Sunday?
  5. Can I use Visa or Mastercards to pay for Snapo products?
  6. Can I return Snapo products?

Q: How much does Shipping and Handling cost?

Shipping and handling costs are automatically calculated according to the amount of products in your order, the address you want them delivered to and the time you select for them to arrive (ex: 1-5 days, 2-day air, net day...)

You don't need to finalize and submit an order to know the cost, the system will inform you on the process, but you will not have finalized your order until you have filled up the payment method and clicked the Submit order button.

In order to know the exact cost of Shipping and handling please:

- select all the products you want and add them to the shopping cart

- view shopping cart

- click the button "Proceed to Checkout"

- fill up the address where you want them shipped to

then automatically the system will offer you the different Shipping times and the cost of each option, in the lower part of the page.

Remember please that by doing that, you haven't yet placed your order.

If you want to finalize your order, once you select your shipping time, please introduce the payment method, accept the "Terms and Conditions" by ticking box and click the button "Submit Order"

Q: How does Shipping work?

All Snapo items in stock get shipped from Monday to Friday (excluding holidays).

In most cases they ship the next business day. And if your order is placed before 11.30 AM it can even be shipped the same day.

In every case, you will receive an order confirmation e-mail informing you of the date your order is being shipped and the tracking number for a follow up.

Q: How can I get FREE ground shipping?

Shipping is free on orders over $70 when shipped by the carrier of our choice to a single address within the continental United States. Free Shipping excludes orders going to Alaska or Hawaii

Q: Can my order be delivered on Saturday or Sunday?

We ship all order from Monday to Friday, but even if you choose the fastest shipping method it is not possible to get it delivered on Sundays. Regarding deliveries on Saturdays, some couriers offer delivery options to most metropolitan postal codes. A specific Saturday delivery surcharge will apply. So we would ask you to contact us in advance to verify the possibility of doing it and the surcharge.

Q: Can I use Visa or Mastercards to pay for Snapo products?

Yes, Snapo.com accepts Visa and Mastercard for payment

Q: Can I return Snapo products?

Yes, Snapo accepts returns. Please contact Snapo for instructions at info.play@snapo.com As guidelines: We accept unused unopened containers in their original packaging sent back within 30 days of receipt of purchase. We will refund the purchase, less 25% restocking fee and the original shipping cost. The customer is responsible for arranging and paying the shipping the product back to Snapo.